![]() ![]() When connecting via the Cisco An圜onnect client, make sure that .uk is the connection you are connecting to, and displayed in the 'Connect' box. Using Cisco An圜onnect client connection: .uk Unsuccessful SSO credentials entered: “Login failed” Note: the “Login failed error message window/s will keep appearing if you continually enter your SSO credentials incorrectly. Make sure you enter your single sign-on (SSO) username and password credentials correctly. The “Login failed” error message appears when you have entered an incorrect or invalid username or password combination, when trying to log into the Campus or 2-factor VPN services, via the Web VPN gateway with your browser, or via the Cisco An圜onnect client. If you are connecting to the Campus VPN service, your connection should be .uk Login authorization requirements: Single Sign-On credentials only
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